FAQ

Frequently Asked Questions

Yes. School rings are available without school names. A special diamond or star-shaped design may be used in place of the school name. or you can replace it with your graduation year.

Yes. School rings are available with custom wording around the stone instead of a school name. The maximum length is 40 characters (letters and spaces combined).  Please note, there is a $99.00 one time spell-out fee for custom wording.

Custom word character limits are different for ladies’ school class ring styles.

Each school class ring is made overseas by expert craftsmen, and supervised by identity ring’s crew.

Order enquiry form 1 – 3 working days for revert by idring.sg

Designs and customization to confirming design –  5 working days

Final confirmation and quotation – 2 working days (30% deposit is required upon confirmation)

Start manufacturing – Delivery – Up to 5 weeks (usually ready in 3-4 weeks, depending on the design and workload)

In total, an order will take up to 6 weeks to complete, hence you should order 1-2 months before your meet up!

Contact us immediately via enquiry@idring.sg or call us with the phone contact provided within your order form.

No, the design to manufacturing process will take between 4-6 weeks for quality control.

All rings are made with genuine materials, metals such as 925 silver, 18kt gold etc. genuine stones and polish finished, the craftmanship is also of high quality. It is a piece that we like all your mates to keep for life and hopefully passed on. We know some cheap alloy wont do the trick.

In fact, if you do a quick search on the www you will realise, we are actually at least 35% less costly then the market rate!!

Yes, you may, customization and craftmanship prices may defer. Please speak to one of our friendly customer service officers for more info. or email us at enquiry@idring.sg

Regretfully, not at the moment, we only accept cash or bank transfers for now.

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